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What should drivers do when they encounter a disabled bus?

Ask passengers to help push it

Call for assistance without riders present

When drivers encounter a disabled bus, the correct course of action is to call for assistance without riders present. This recommendation focuses on the safety and security of both the passengers on the bus and the driver themselves. By ensuring that the area is cleared and that there are no passengers in potential danger, the driver can assess the situation more effectively and call for the appropriate help without additional distractions or risks. Ensuring passengers remain safe is paramount, and having them nearby during a potentially chaotic situation could lead to safety concerns. By contacting the necessary authorities or assistance services while keeping passengers out of harm's way, the driver contributes to a more organized and secure resolution of the situation.

Wait for riders to exit before proceeding

Provide a detailed explanation about the issue to passengers

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